Here’s the updated FAQs section reflecting worldwide shipping:

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Frequently Asked Questions (FAQs) – Ailoo Shops

1. What is Ailoo Shops?

Ailoo Shops is an online store specializing in premium health and beauty essentials, offering stylish and functional products designed to enhance your daily routine.

2. Where do you ship to?

We ship worldwide! No matter where you are, we’ll deliver your order straight to your doorstep.

3. How long does shipping take?

• Processing time: 1-3 business days
• Delivery time: Varies by location, typically 7-20 business days depending on your country.
• You will receive a tracking number once your order has shipped.

4. How can I track my order?

After your order is shipped, you’ll receive a tracking number via email so you can monitor your package in real time.

5. What payment methods do you accept?

We accept PayPal, Visa, Mastercard, American Express, and other secure payment methods to ensure a safe and seamless checkout experience.

6. Can I change or cancel my order?

Orders are processed quickly, but if you need to make changes or cancel your order, please contact us within 12 hours of placing your order at info@ailoo.shop

7. What if my product arrives damaged?

We take great care in packaging our products, but if your order arrives damaged or defective, please contact us immediately with pictures, and we will arrange a replacement or refund.

8. Do you accept returns or exchanges?

Yes! We offer a 14-day return policy. If you're not satisfied with your purchase, contact us within 14 days of delivery for a return or exchange. Items must be unused and in original packaging.

9. How do I contact customer support?

You can reach us anytime at info@ailoo.shop , and our friendly team will be happy to assist you!

10. Are your products high quality?

Absolutely! We source our products from trusted suppliers to ensure they are durable, stylish, and functional.

Still have questions? Contact us at info@ailoo.shop , and we’ll be happy to help!